StrangeTony,
The employee survey showed management does not communicate with staff, management does not support or show appreciation to staff, and employees have gone long periods without raises and feel underpaid. Management's response is "we don't really know who employees are talking about and what their specific issues are in each area. Thus, we don't know how to respond."
They can't stick their heads out of their office door and ask the seventy something clinicians and support staff for clarification? The survey group hasn't gone anywhere and are readily available to explore the results. Management doesn't want to know, which reinforces that they don't care. I'll be shocked if anyone fills out the survey next year. It's Dilbert in action at our hospice site.
Anonymous (from Gendred, a Gentiva-Kindred company)
When hospice reverts to the lowest common denominator and leaders obsess about metrics, it's time to speak. Self-inflated leaders assume clinicians give until their backs break, given no raises for years. A clinical ladder is a rainbow’s pot of gold. Others have a sorrier job and must be motivated by money. Abysmal leaders dangle extrinsic rewards for admission, hiring and EDBITA targets. “Sign on” bonuses entice people into a poor work environment. Employees’ voice equals their raise, zero.
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Exactly! You can spell it out and all the management of Gentiva will do is cover for other management and retaliate on the whistle blowers. You'll have office politics anywhere but some are good and some are bad. Gentiva culture is toxic.
ReplyDeleteAs far as I can tell the employee survey is no more for 2017. The time for PwC to send out the survey has come and gone.
ReplyDelete