Friday, September 6, 2019

Kindred at Home/Curo's Hospice Staffing Model


Strange Tony,

Last August I gathered comments on Curo Health's hospice staffing model.  Their words ended up as accurate predictions for changes at our hospice over the last year.   Over 50% of staff left, voluntarily or involuntarily.

A former executive shared Curo's staffing model.  It is sparse and not capable of delivering good customer service, at least that has been my experience.



Kindred at Home home health locations are undergoing the same decimation process as our hospice.  They are converting to Homecare Homebase which was supposed to save our hospice lots of work.  It did not.  Homecare Homebase added significant busy work and it underpaid my co-workers for time worked and miles driven.

My vision was to work for a company that could accurately pay employees and staffed for outstanding customer service.  That is not Kindred at Home/Curo Health Services under the ownership of Humana and two financial rapscallions.  That is a tragic development.

Anonymous