Thursday, April 9, 2020

Greed at the Top Creates Misery Below


Strange Tony,

Humana and its financial rapscallion partners have been ceaseless in devastating our hospice.  Position eliminations continue, turnover ensures a lingering dearth of talent and management remains cruel as ever.

Responsibility falls to Kindred at Home's executive cadre of louts and its greedy board.  The new garbage in-garbage out clinical information system added mountains of non-value added work to an office of empty desk chairs.  Clinicians bypass fields to avoid time consuming rabbit trails.  There is only one place to find accurate information, the clinical narrative.  The rest is junk.

Humana embedded GI-GO Homecare Homebase but no new positions.  I've seen no improved outcomes, just newbie staff hanging on by the skin of their highly overworked teeth and management crossing their fingers that families don't complain about poor levels of service.  Corporate gits ignore customer feedback numbers as long as the financials look good and cash flow gushes.


Humana indicated our bottom line grew nearly 30% from 2018 to 2019.  The company shared 0.3% with one dedicated coworker.  That left 27% for C-suite louts.  Employees noticed. 


Board members and executives ruined our once great hospice.  Greed is rampant.  They do know they cannot take it with them and their day of judgement nears with every stuffing of their pockets at the expense of patients and staff..

My worry is for my coworkers, doing heartfelt work in an ill managed organization with earthly aims.  I don't trust financial rapscallions to do anything other than maximize their payout come summer 2022.  Their radar is on equity holders, i.e. themselves.  Staff are on their own.

Anonymous .