Strange Tony,
Our Kindred Hospice site is now sponsored by Clayton, Dubilier and Rice. Last time it took six months for TPG Capital, WCAS and Humana to gut services by slashing staff, reducing benefits and instituting complex, unreliable technology. Customer service scores went into the toilet with not one word from above on this clear evidence of the carnage they'd imposed.
As we are in our honeymoon period I thought I'd look at other CDR affiliates and see what their staff said. This is from a Healogics Vice President:
Every 6 months your job title will change, your boss will get fired and yet another restructure will occur. There is zero stability and always an evolving cut list. The strategy area is who is completely insane in constant restructuring and playing musical chairs with jobs, titles, department heads. The strategy is long time friends with CEO so unless your in their club look elsewhere. The culture is Toxic. They once made us tell everyone they were losing their job on 12/23. There is zero employee stability. You can work here for a short stint but keep that resume up to date because you will be on the quarterly cut list in short order. And steer clear of head of sales, strategy and ceo, that’s the boys club driving the bus. They do not care about employees.
A Healogics manager said:
You can guarantee every 2 years or less a major restructure in upper management. Decent work life balance. Not competitive pay. Not much opportunity for advancement.
Agilon is another CDR healthcare affiliate. A Utilization Management Reviewer said:
Great benefits. Poor management and upper management will not hear your concerns. This company is all about numbers/money. Lots of turnover. Very sad place to work.
A Review Nurse offered a similar assessment:
Very high turnover. If you have any issues like unfair treatment or hostile work environment and try to communicate that to management or corporate they will set you up to be fired instead of investigating the situation. Lots of discrimination and if you point that out, you will be fired.Vera Whole Health is a new sister company for Kindred Hospice.
When we all came over from other clinics and practices, we were told about some very grand ideas and concepts, such as communication and camaraderie, team work, and a close tight knit culture. In all reality, most of us never really saw that. Management does not really listen to the issues that were brought to them.
Vera Health leadership has this history:
Strange, almost "cult' like adoration given to, and expected from, the CEO. They talk a good talk, but the reality in the care centers does not live up to the hype. I would not recommend anyone to work for this company!
These assessments from nurses, managers and staff from sister CDR companies do not bode well for our hospice's future. How far will we continue to fall from our award winning days?
Anonymous
