Wednesday, October 16, 2019

Humana CMO Shrank Our Hospice


Strange Tony,

Humana Chief Medical Officer William Shrank spoke with "Home Health Care News" about:

"Humana’s efforts surrounding social determinants of health, continuing health care trends and the ongoing alignment of the company’s in-home care operations."
Shrank failed to mention how Humana/Curo Health Services decimated our hospice by dramatically reducing staff, driving turnover through the roof and implementing garbage in-garbage out Homecare Homebase. 

Humana/Curo depersonalized our services by jettisoning or running off caring, experienced staff.  

"The future of being able to really care for vulnerable patients — ideally, in the home — is to coordinate all those resources. Coordinate them in terms of making sure everyone’s operating at the top of their license and focusing on their area of expertise, but more importantly that everyone’s working on a longitudinal patient medical record that allows them to communicate with each other."
Longitudinal record?  I didn't realize ten months of information was considered longitudinal.  Also there is nothing longitudinal about information that does not carry forward when hospice certification period ends and a new one begins.

Humana/Curo have harmed our hospice's ability to care for vulnerable patients.   They also harmed employees by not paying them fairly for hours worked and miles driven.  Humana has done nothing but hurt our hospice's care delivery.  Curo is a curse.

Anonymous

4 comments:

  1. Along the Curo is a curse theme:

    "Was a great company until Curo took over."

    https://www.glassdoor.com/Reviews/Employee-Review-Kindred-Hospice-RVW29845142.htm

    ReplyDelete
  2. Been awhile since I've perused the continuation of misery people share working for this particularly virulent aspect of our countries health care system. If anyone thinks there will be any relief from this parasitic business model without voting against elected entities that share some insipid belief the free market neoliberal construct can eventually stabilize our economic well being. Is a fool and a tool for the very parasites they rant and rail about here.
    I worked in the hospital LTAC system for years prior to this new and improved abomination. My unscheduled retirement due to closure is now my luxury.

    ReplyDelete
  3. "Kindred recently laid off all the support staff and office workers and slam nurses and field people to do all the work of said lay offs. It’s ridiculous, Kindred doesn’t care about patient care. They only care about patient volume. The manager is the only office worker left and absorbed everyone’s work. This office is going to close down because there is no one to run it. Where’s the quality in wiping out a whole team ???"

    10-19-19 Comment by RN Supervisor RNCM
    Found on Indeed-KindredatHome.

    ReplyDelete
  4. "The next step for medical records is to go beyond the collection of information to the delivery of insights," Dr. William Shrank, chief medical and corporate affairs officer at Humana, said in the release. "Microsoft technologies offer Humana the ability to apply sophisticated analytics to our members’ records and, in turn, provide clinicians and care teams with the opportunities to make a difference in patients’ health."

    Sophisticated analytics? If its like Humana's treatment of Kindred at Home employees it will determine how bad it can make things and not drive the patient completely away.

    https://www.bizjournals.com/louisville/news/2019/10/21/humana-unveils-partnership-with-microsoft.html?ana=yahoo&yptr=yahoo

    ReplyDelete