Monday, September 21, 2015
Survey Says Management Doesn't Care to Know
The employee survey showed management does not communicate with staff, management does not support or show appreciation to staff, and employees have gone long periods without raises and feel underpaid. Management's response is "we don't really know who employees are talking about and what their specific issues are in each area. Thus, we don't know how to respond."
They can't stick their heads out of their office door and ask the seventy something clinicians and support staff for clarification? The survey group hasn't gone anywhere and are readily available to explore the results. Management doesn't want to know, which reinforces that they don't care. I'll be shocked if anyone fills out the survey next year. It's Dilbert in action at our hospice site.
Anonymous (from Gendred, a Gentiva-Kindred company)