Kindred at Home's new owners seem not to care at all about employees despite offering language like this:
"The impact of sharing your concerns is crucial to the future experience of other employees."I saw zero impact of employee survey feedback before senior executives dropped it like an offensive waste product. Many employees shared their concern about going years without raises, also no impact.
The hope that partial Humana ownership would help employees has evaporated at our hospice site. There is a trend line to observe.
We've returned to the endurance days where employees come to work solely for their love of hospice. The challenge is providing good hospice service within bad corporate systems that show no appreciation for experienced, dedicated staff. Humana's buyout delivered our darkest days since our hospice founding.
Anonymous
Kindred Hospice Medical Directors are up in arms over new technology that prevents them from doing their work. This is not a one site concern but a widespread concern among hospice physicians. Our Medical Directors asked for an audience with corporate months ago and they have been completely ignored.
ReplyDeleteWhen I told my primary care physician Humana bought our hospice he shook his head. He'd just gotten off the phone with Humana and he'd asked the clinical gatekeeper, "How do you sleep at night?"
Many hospice employees and medical directors are having difficulty with Humana's misplaced priorities. We aren't sleepless yet, but clearly headed that way.