Strange Tony,
Humana and its financial rapscallion partners have been ceaseless in devastating our hospice. Position eliminations continue, turnover ensures a lingering dearth of talent and management remains cruel as ever.
Responsibility falls to Kindred at Home's executive cadre of louts and its greedy board. The new garbage in-garbage out clinical information system added mountains of non-value added work to an office of empty desk chairs. Clinicians bypass fields to avoid time consuming rabbit trails. There is only one place to find accurate information, the clinical narrative. The rest is junk.
Humana embedded GI-GO Homecare Homebase but no new positions. I've seen no improved outcomes, just newbie staff hanging on by the skin of their highly overworked teeth and management crossing their fingers that families don't complain about poor levels of service. Corporate gits ignore customer feedback numbers as long as the financials look good and cash flow gushes.
Humana indicated our bottom line grew nearly 30% from 2018 to 2019. The company shared 0.3% with one dedicated coworker. That left 27% for C-suite louts. Employees noticed.
Board members and executives ruined our once great hospice. Greed is rampant. They do know they cannot take it with them and their day of judgement nears with every stuffing of their pockets at the expense of patients and staff..
My worry is for my coworkers, doing heartfelt work in an ill managed organization with earthly aims. I don't trust financial rapscallions to do anything other than maximize their payout come summer 2022. Their radar is on equity holders, i.e. themselves. Staff are on their own.
Anonymous .
From the Curo side:
ReplyDeleteBad HR, iffy benefits. Not able to roll over PTO to following year. Corporate, dollar-driven. Not enough chux, wipes, and briefs. Order supplies for new patients and wait 7-10 days for it to come in. No supplies in stock because that would be wasteful. Office ED's are enoucraged to keep things on the cheap to increase their $$$. Then they micromanage everything down to the ground. Corporate telling us to DC patients in AZ, while they sit in NC. Terrible corporate environment with Curo. maybe Humana can get it turned around, but local office reputations are garbage in the local communities because they cannot deliver what they promise.
Hire leaders to run local office, not nurses who kiss backsides. Get rid of the corporate minutiae required to get anything done. Get rid of the corporate cheapskate mentality. if you want to be cheap with supplies, don't expect any referrals from GHOs.
https://www.glassdoor.com/Reviews/Employee-Review-CURO-Health-Services-RVW32598063.htm
From a RN case manager:
ReplyDeleteNurses not respected. Poor guidance, used during orientation to make visits not trained in your job title prior to assuming responsibilities.
Poor poor management. FOUR changes since last September. Nurses on overload with twenty patients or more each. Company hires for one position then after hire changes position three times within a week?? AWFUL
https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=dcb3c221435e3b53
From a Hospice Aide:
ReplyDeleteNot a fun place to work anymore, More about the patient numbers
"a lot of unfamiliar faces, people are seeking new employment, new managers, secretaries gone, freezes on wages, but we have all this new electronic equipment and gps tracking system that has a lot of problems"
https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=f20403b03bf74804
From a Social Worker:
ReplyDeleteKindred used to be a great company to work for. Since being bought by Curo, the culture has declined. Its all about the dollar and the culture of caring for the patients and employees has vanished.
https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=631a885ddb46d92a
They're constantly changing how they want things done, what they're looking for us to do on the financial side, and making us feel stupid for trying to keep up. Curo doesn't care about employees, and it feels like Kindred is afraid of Curo sometimes.
DeleteFormer KAH employee:
ReplyDelete"point system pay is advantageous to only you not your employees. say you get 1 point to pay a visit. visit must be 20 minutes. It takes an hour to get there and an hour to leave and another 10 minutes to call doctor and or other employees to update on patient statements/conditions. that's 2 1/2 hours. how is one point adequate pay? Paperwork required is duplicated on various forms and takes too much time to complete which is almost always after your already worked an 8 to 5pm shift. giving you a 60 hour work week."
https://www.glassdoor.com/Reviews/Employee-Review-Kindred-at-Home-RVW32820551.htm
management is corrupt, fraudulent, and clueless. this place is to be avoided
ReplyDeletehttps://www.indeed.com/cmp/Kindred-At-Home/reviews?id=33dab39353c48cc6
Humana CEO Bruce Broussard told Wall Street analysts yesterday:
ReplyDeleteKindred has been adversely impacted by the virus, in particular, as new home health admissions slowed dramatically.
More pain on the way.
"Terribly unorganized, terrible communication, lack of appreciation, money focused"
ReplyDeleteProfit is priority, unorganized, too much management, layer after layer of unnecessary high paying positions and no one to actually do the work. No one agrees and can give direction in a logical manner, zero communication to employees, lack of understanding of the jobs to provide guidance, and the list goes on........
https://www.glassdoor.com/Reviews/Employee-Review-Kindred-at-Home-RVW32948512.htm
All about the bottom line.
ReplyDelete"Company does not care about you as an employee at all. They could not care less about your safety which was blatantly obvious throughout the COVID-19 pandemic. All they care about is the bottom line and making money. Office management gives no direction or guidance in challenging times such as the COVID-19 pandemic. Not a good company to work for."
https://www.indeed.com/cmp/Kindred-At-Home/reviews
Humana is concerned about social isolation and loneliness. One might expect this to extend to Kindred at Home employees. Sadly it does not. Employees are isolated, ignored, overworked due to bad systems that create significant busywork, not appreciated (much less rewarded).
ReplyDeletehttps://finance.yahoo.com/news/humana-papa-uber-health-join-120000285.html
I wouldn't recommend this company to my worst enemy!
ReplyDelete"I worked as a case manager for almost 5 yrs. In the beginning, it was good. Then managers left and nurses started leaving. At the end, I was 1 of 2 cm's with a census of 57 pt's. We did call every other day and at least every other weekend. The newly hired director a d mcp did nothing in the office to help us...They couldn't even make a phone call for us. Needless to say, I quit!"
https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=886482e49f41278c
Current employee says:
ReplyDeletePoor Communication and lack of support from Corporate, Lack of hands on Peer-to-Peer training, no back office support - sweat shop conditions, Horrible HCHB System that undermines workload/caseload, Unrealistic expectations across disciplines,
Advice to Management
Start with getting rid of HCHB, Teach Servant Leadership from Top Down, Only 1 Community Liaison to eliminate cost of and competition inherent in "Sales", care about your employees because compassion to families and patients starts with your staff!!
https://www.glassdoor.com/Reviews/Employee-Review-CURO-Health-Services-RVW33315147.htm
Very stressful job
ReplyDeleteLots of nursing turnover
Staff with low work ethics
Drama
Low pay
Little or No raises
Hard to use PTO no one to cover for you
Cons -- Management and low pay
https://www.indeed.com/cmp/Kindred-At-Home/reviews/low-pay-after-12-years-only-2-pay-raises-25-cents-an-hour?id=e361431f409a8eaa