Friday, November 5, 2021

Kindred Hospice Sale on Track, Nurses in Short Supply


Strange Tony,

It turns out Humana ruined more than our hospice since buying Kindred at Home in July 2018.  In year one Humana reduced headcount, gave us crappy technology, stole pay and mileage reimbursement from staff, and cut the number of holidays and holiday pay. The next three years our owners choked the life out of our once nationally recognized hospice.

Expectations must be set for Humana's spinoff of our depleted hospice.  The cash-in remains on track, according to Humana's Q3 earnings call.

Bruce Broussard:  President and Chief Executive Officer

With respect to hospice, our intent remains to ultimately divest the majority interest in this portion of the asset. As our experience has demonstrated, we can deliver desired experiences and outcomes for patients transitioning from restorative care to hospice through partnership models. Since we closed the transaction in August we have continued to explore alternatives for the long-term ownership structure for the business and have initiated steps to reorganize the hospice business for standalone operations, while also ensuring business continuity and monitoring underlying trends. We do not have a further update on the specific transaction structure or expected transaction timing, but we will provide additional updates as appropriate moving forward. Given the continued expansion of an interest in our healthcare service platform we are committed to providing additional disclosure to give further transparency into the performance of these businesses beginning with our first quarter 2022 reporting

It's odd that Humana won't report on the performance of Kindred at Home until Q1 2022 as they completed the buyout in August 2021.  What do they have to hide?

Susan Diamond:  Chief Financial Officer

Similar to Home Health and Hospice peers, the business is being impacted by COVID and labor shortages. For the third quarter, home health admissions grew low single digits year-over-year, while hospice experienced a low single-digit decline year-over-year.

We will continue to closely monitor trends as we made targeted investments to sustainably improve the recruitment and retention of nurses.

Staff got the message from Broussard, Diamond and KAH President David Causby, returning their lack of loyalty.  One can't bill for services not provided due to lack of staff.

Anonymous

4 comments:

  1. Former Arkansas MCP said "Too big to care":

    They only care about making money. They judge you based on how many Medicare patients you can admit each month. They don't care about their employees or the patients. Everyone is just a number to them. I do not recommend working for this company or having anyone that I care about be a patient of theirs.

    Pros
    None

    Cons
    Work from home too much

    ReplyDelete
  2. Former Admissions Coordinator in NC said "Management is Toxic":

    Management likes to take sides with certain employees and when the truth is given about said employees they really don't like it. Advancement is nearly impossible unless you like to kiss butt to get where you want to be.

    ReplyDelete
  3. Georgia LPN said "Disappointed"

    Can only speak for the office in Augusta. New management is needed. When you do voice concerns they are not heard nor taken seriously. Even going through the proper chain of command, you are not heard. Then people are afraid to say things. Certain people are treated unfairly and nothing is done about it. It boils down to the color of your skin.

    Pros
    The patients. Making your own schedule.

    Cons
    No appreciation, lack of communication starting in the office, race is also an issue, overworked, job never ends

    ReplyDelete
  4. Weekend RN said:

    This is a company that does not support its employees. I witnessed the termination of several nurses and managers for minor infractions. The company is very quick to terminate, and that gives an overall sense of job insecurity.

    ReplyDelete