Strange Tony,
Our Kindred Hospice site is now sponsored by Clayton, Dubilier and Rice. Last time it took six months for TPG Capital, WCAS and Humana to gut services by slashing staff, reducing benefits and instituting complex, unreliable technology. Customer service scores went into the toilet with not one word from above on this clear evidence of the carnage they'd imposed.
As we are in our honeymoon period I thought I'd look at other CDR affiliates and see what their staff said. This is from a Healogics Vice President:
Every 6 months your job title will change, your boss will get fired and yet another restructure will occur. There is zero stability and always an evolving cut list. The strategy area is who is completely insane in constant restructuring and playing musical chairs with jobs, titles, department heads. The strategy is long time friends with CEO so unless your in their club look elsewhere. The culture is Toxic. They once made us tell everyone they were losing their job on 12/23. There is zero employee stability. You can work here for a short stint but keep that resume up to date because you will be on the quarterly cut list in short order. And steer clear of head of sales, strategy and ceo, that’s the boys club driving the bus. They do not care about employees.
A Healogics manager said:
You can guarantee every 2 years or less a major restructure in upper management. Decent work life balance. Not competitive pay. Not much opportunity for advancement.
Agilon is another CDR healthcare affiliate. A Utilization Management Reviewer said:
Great benefits. Poor management and upper management will not hear your concerns. This company is all about numbers/money. Lots of turnover. Very sad place to work.
A Review Nurse offered a similar assessment:
Very high turnover. If you have any issues like unfair treatment or hostile work environment and try to communicate that to management or corporate they will set you up to be fired instead of investigating the situation. Lots of discrimination and if you point that out, you will be fired.Vera Whole Health is a new sister company for Kindred Hospice.
When we all came over from other clinics and practices, we were told about some very grand ideas and concepts, such as communication and camaraderie, team work, and a close tight knit culture. In all reality, most of us never really saw that. Management does not really listen to the issues that were brought to them.
Vera Health leadership has this history:
Strange, almost "cult' like adoration given to, and expected from, the CEO. They talk a good talk, but the reality in the care centers does not live up to the hype. I would not recommend anyone to work for this company!
These assessments from nurses, managers and staff from sister CDR companies do not bode well for our hospice's future. How far will we continue to fall from our award winning days?
Anonymous
Current Kindred Hospice employee said:
ReplyDeleteGreat company, but culture is nepotistic. Sr leadership clearly shows favoritism. Easy to move up if you are yes-man, but keep any ideas or criticism to yourself. Fear-based leadership stems from the boss's lack of confidence in their own abilities. Rather than let the light shine on them and reveal their flaws, they use fear so that they can survive—at the expense of the people they're supposed to be inspiring to do their best work.
Florida LPN said "Stressful Environment" for Kindred Hospice:
ReplyDeleteMost employees are overworked, under paid with heavy workloads and unrealistic expectations. Lots of politics and favoritism. Spent 11 dedicated years only to end up unappreciated and totally disrespected. I don't recommend working here unless you desperately need the flexibility with children and family. Work never really ends even when you go home.
Pros
Flexibility
Cons
Flexibility able to manage your own schedule
Atlanta LPN said "severely lacking in many areas":
ReplyDeletethe most enjoyable part of this job was tending to and caring for the dying and elderly population.
the hardest part of the job was conforming to the gross incompetence of the executive directors, the office staff, the corporate " big brother " only reachable by ticket, the lack of training for company specific policies and protocol that are constantly changing without proper communication to field staff, the lack of supplies, the lack of communication, the lack of support, the low expectations and standards that the company and the Atlanta offices hold themselves to.
The work place culture is toxic, unyielding, verbally abusive, manipulative, and home to constant turn over.
The management at the atlanta site, I have no kind words for what so ever.
I learned to cover my a** and to constantly to be watchful of people asking you to do things that are not clinically appropriate or compliant with medicare/medicaid standards.
A typical day at work looks like waiting for your assignment until 10-1030 in the morning and working with hostile & incompetent team members/ managment that are burnt out and lacking support & education for the rest of your day.
Pros
working with families and the dying population
Cons
verbally abusive managers, fellow clinical staff, executive directors, and regional directors
Nurse Practitioner in South Carolina said "They ghost you" about Kindred Hospice/Gentiva:
ReplyDeleteThe manager that hired me is no longer there. They are not honoring the contract that was agreed upon when I signed up to work for them. I email them asking for work and they do not reply. They underwent reorganization and chain of command is harder to find/figure out. Chaos is too generous of a word for Kindred/Gentiva. Avoid.
Pros
Can't think of any
Cons
Lack of communication, absent management.
Colorado Social Worker said "Listening Tour was a Bait and Switch event":
ReplyDeletePros
Being able to work with great co-workers and serve deserving patients
Cons
Have you ever participated in a "listening tour" thinking it was intended to give the employees the time to talk and leadership "listen" only to find out that it is an exercise of control where leadership does all of the talking and the staff are to sit quiet and listen? This happened in our Area last March and in one office the local supervisor spoke up with some concerns that the staff had and she was immediately degraded and belittled in front of the group and then was brow-beaten for the next few weeks until she had no choice but to resign. It was a shame. 90% of the staff resigned after that. Patients received very inconsistent care for several weeks. New leadership did not have the same experience as the previous team. So sad.
This review is for Kindred at Home which is now CenterWell. The experience may or may not have occurred while home health was still together with hospice.
DeleteHospice physician in Texas said "Not kind to work with":
ReplyDeleteKindred hospice used to be the best place to work. However, the current director has her favorites and if you aren't one of them you will have the hardest time working there. She allows some to get overtime while others get written up if they get overtime. It's a very unfair and unfriendly environment right now. It makes me sad because I loved working at Kindred Hospice. It's time to go somewhere else after all these years.
Gentiva IT person said:
ReplyDeleteLeadership is TERRIBLE! The turnover rate for managers and directors is incredibly high. You will be micromanaged. There is no time flexibility, benefits are not the best. Bonuses are almost nonexistent. There is no type of employee engagement.