Strange Tony,
Management's obsession with measures, big data and artificial intelligence only apply to their greedy priorities. One year ago Humana bought Curo Health Services, a collection of regional hospices established by financial rapscallions in 2010. Humana placed Kindred at Home's hospice division under Curo's "innovative" management. In the last year Curo decimated our once great hospice.
Glassdoor collects data from employees about their experience. One can look at three companies on Glassdoor to get a feel for Humana's Home portfolio, Kindred at Home, Kindred Hospice and Curo Health Services. As Curo management has been innovative in the ways they've tortured our hospice let's start there.
Less than half of Curo's employees support its leadership, believe in its future and would recommend a friend work alongside them:
Roughly a third of Kindred at Home employees would recommend the company to a friend (35%) and have a positive business outlook (36%).
Leadership leaves Kindred at Home and Curo employees uninspired, which can be seen in Curo's overall rating trend from employees:
I did not see one regional executive visit our office from July 2018 to July 2019. Feedback, like excrement, only goes one way, downhill.
Homecare Homebase's garbage in-garbage out hospice system has been a time killer for staff, both clinical and office.
The company's answer to overworked nurses was to make them salaried. Humana/Curo Executives get an A in Abusive Management 600, a course required by our 60% financial rapscallion owners. Abuse leads to no hope.
Yet employees know who is responsible.
Each graph peaked as Humana bought Kindred at Home and Curo Health Services. Employees experienced harm after these deals and the ratings slide began.
The company has a consistent artificial response to those raising issues of no raises, horrible management and declining quality care.
Employees may be the heart in that we keep pumping but the company has shown us no love. How long will workers stay under executive disdain, hollow phrases and false embraces?
Anonymous
It went from "bumpy" year to a downhill slide. Executives tossed our hospice off a cliff. We lost many a good hospice employee in the hard landing.
ReplyDeleteI asked three different VP's for comparative information from other hospice sites. Everyone said they could provide it, but none ever did. Even a national QAPI person said they couldn't share comparative information. Kindred management uses data to demean staff. They withhold information that shows outstanding performance.
ReplyDeleteFiring Friday returned to our hospice last week. So far our RN DO and MCP have sat in their air conditioned offices running ragged the few hospice nurses we have left.
ReplyDeleteThree more nurses are telling their friends to stay away from our hospice. Firing Friday turned into Quitting Monday. We now have three RNCM for 135 patients. It never has been this bad. Curo's staffing model and Mean Girl Management combine to produce piss poor hospice. Hear that Larry Graham?
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