When hospice reverts to the lowest common denominator and leaders obsess about metrics, it's time to speak. Self-inflated leaders assume clinicians give until their backs break, given no raises for years. A clinical ladder is a rainbow’s pot of gold. Others have a sorrier job and must be motivated by money. Abysmal leaders dangle extrinsic rewards for admission, hiring and EDBITA targets. “Sign on” bonuses entice people into a poor work environment. Employees’ voice equals their raise, zero.
Thursday, December 19, 2019
Humana Enriches More Executives
Strange Tony,
Humana CEO Bruce Broussard sold company stock before Christmas as did thirteen other executives. Broussard received $21.7 million for his shares. Broussard's stock sale is 4.6 times more than the $4.7 million Kindred contributed to employee 401(k) retirement accounts in 2018.
Humana enriched former Homecare Homebase Chief Operating Officer Tom Maxwell when it announced it would buy specialty hospice pharmacy provider Enclara Healthcare. Maxwell is an Enclara board member and owns healthcare consulting firm Maxwell Healthcare Associates.
Over a year ago Humana influenced the Kindred at Home board to go with Homecare Homebase. Maxwell Health Associates assisted our hospice with its Homecare Homebase go live. Maxwell consultants ensured staff was not be paid fairly for hours worked or miles driven.
While valuable staff members were laid off Tom Maxwell made big money from Kindred at Home's conversion to Homecare Homebase. He will make big money again when Humana closes the Enclara deal.
Two former Medicare Chiefs are directly involved with Humana/Kindred at Home or Enclara. Obama Health Reformer Nancy Ann Deparle will profit handsomely in her role as founder of financial rapscallion Consonance Capital. Bush II Medicare Chief Tom Scully owns a chunk of Kindred at Home via financial rapscallion Welsh, Carson, Anderson and Stowe. He will make massive profits when Humana buys the rest of Kindred at Home from Humana at grossly inflated prices. Broussard once worked for another Welsh Carson affiliate, U.S. Oncology and traded Concentra with WCAS as Humana's CEO.
Kindred Hospice workers toil under bad management and ineffective computer systems. The spoils do not trickle down to the people doing the billable work. Workers vote with their feet daily by leaving. Executives have neither eyes to see or ears to hear. They do have fingers to count their earthly gains which remain on this planet when they receive God's final judgement.
Anonymous
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I expect the Maxwell people to return to our hospice as nurses purposefully avoid Homecare Homebase's multiple rabbit trails in favor of various narratives. The Maxwell consulting revenue stream within Kindred Hospice could be perpetual given high turnover rates and the system's complexity and user unfriendliness. We have no nurse case managers left from the original training, which was abysmal.
ReplyDelete"We have no nurse case managers left from the original training, which was abysmal."
DeleteWait - what?!? How many nurses over how many (weeks? months?) Hard to run a hospice without enough nurses...
Humana/Curo exchanged experienced hospice nurses for ones fresh out of nursing school. Our good hospice nurses found decent employers who would actually pay them for hours worked and miles driven. A few were fired for some contrived offense. 2019 was a dank, dark year for our hospice staff.
DeleteEnclara was an official partner of Maxwell, as is Midstate Communications and HMA Genetics. The former is a home health and hospice after hours answering service and the latter, a predictive medication response genetic testing company.
ReplyDeleteOther partners include, Swift Skin and Wound, Gateway Coding and Consulting, Excel Health and Enclara Pharmacia.
Do any of these names sound familiar to your Kindred Hospice? If so please comment.
https://www.homecaremag.com/news/maxwell-healthcare-associates-expands-services-lines-home-health-consulting
While executives and board members make huge money, here is how they treat Kindred Hospice employees:
ReplyDelete"management has no idea the amount of time and stress they put there staff under or plainly do not care. Between oncall and working normal day at times were lucky to get 2 to 3 hours sleep. All this as a salary employee."
https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=2a5f5a164352f6a0
“It is something that the whole country is engaged in—shaving every benefit off workers’ lives, making sure they are living as close to the bone as is humanly possible.”
ReplyDeletehttps://www.newyorker.com/magazine/2020/01/06/the-ultra-wealthy-who-argue-that-they-should-be-paying-higher-taxes?utm_source=pocket-newtab
Immense attrition/turnover, never-ending BS from upper management
ReplyDeletehttps://www.glassdoor.com/Reviews/Employee-Review-Kindred-at-Home-RVW31067689.htm
"If you want to work for an employer that cares more about their margins and works as a home health company posing as a hospice, then go ahead and work here. Kindred hospice culture revolves around micromanagement, harassment, threats, fear and intimidation both in sales and operations. Even Humana can’t save a hospice company that is resistant to change and their demise is Curo Health."
ReplyDeletehttps://www.indeed.com/cmp/Kindred-Hospice/reviews?id=3770f60e42432c64
Humana imposed Curo Health's abysmal management practices and poor systems on Kindred Hospice and our care suffers greatly from this decision.
Delete"Humana also expects a decline in group commercial medical membership of approximately 80,000 to 100,000 members."
ReplyDeleteHumana chose not to provide their health insurance as a Kindred at Home employee benefit.
KAH executives said they would improve benefits for 2020. Haven't seen any evidence of such.
If you like working in a large corporation where a bunch or rich, white men sit in a conference room and make all of the decisions in a vacuum, this is the place for you!
ReplyDeletehttps://www.glassdoor.com/Reviews/Employee-Review-Kindred-at-Home-RVW31306078.htm
"Poorly run. Numerous corporate buyouts and with each, benefits and management declined. New executive directors yearly, mid line management poorly trained . Poor staffing, high caseloads frequently compromises patient care."--Former Chaplain/Spiritual Care Coordinator
ReplyDeletehttps://www.indeed.com/cmp/Kindred-At-Home/reviews?id=ec202372a97122a3