Saturday, February 1, 2020

Hospice Staff Should Prepare to be Leveraged


Strange Tony,

"Home Healthcare News" interviewed Humana at Home President Kirk Allen.  One question targeted Humana at Home's plans for Kindred at Home, a company 40% owned by Humana.

"We have learned that there is a real depth in the clinical relationship that exists between the hospice care providers and the hospice patient and the patient’s family, as well as how holistic the benefits of hospice are. There is a medical component. There is a spiritual component. There is bereavement care for the family following the patient’s death.'

'We are learning to take a look at those interactions and consider how we can leverage that time we spend with the [Humana] member in their homes, and how we can take full advantage of that moment of influence to really help serve that member."

That depth in clinical relationship resulted in a huge pay cut for our hospice's nurse practitioner. Evolution Health implemented a similar move just prior to Kirk Allen joining the company.

The company decided to cut NP pay for an entire group of NPs. This decision was announced by email. There was no warning, no meeting, no telephone call. There was just an email stating "we are reducing your pay per visit and IF you do not sign a new contract in one week we will quit assigning you patients". For me it was a 29% pay cut. I am not sure how much of a pay cut it was for the other NPs. Several NPs quit immediately because they did not have a contract that protected them.

Humana and its financial rapscallion partners continue shedding jobs at our hospice.  Every few months they eliminate a position and overload the few remaining office staff.  Our census is roughly the same as summer 2018 when we were sold down the river.  Homecare Homebase continues to be cumbersome and overly time consuming.  Staff continue to work hours and drive miles for which they are not paid.  What kind of leaders would do that to their people?  Snakes in Suits.


"Psychopaths manipulate others to accrue power, sometimes pitting them against each other in an attempt to divide and conquer. They are often attracted to bigger, dynamic corporations with very little structure or supervision. They generally don’t work well in teams because they don’t like to share information or skills and it brings them joy to watch others fail. They are addicted to power, status and money. Sound familiar?

The corporate world is set up to favor psychopathic traits such as fearlessness, dominant behavior and immunity to stress. Because of this, psychopaths often find themselves in these types of positions, and then have an easier time climbing the corporate ladder and obtaining positions of great power. This is where they can do real damage to society as we see it today."

Kindred at Home executives have skin in the game, i.e. an ownership stake in the company.  They will make a king's ransom when Humana buys the rest of the company from TPG Capital and Welsh, Carson, Anderson and Stowe.  They stand to make more by robbing the people who do the clinical and office support work.  Pathological, earthly leaders are widespread in healthcare as more and more companies come under the ownership of financial rapscallions.  Greed is omnipresent and it kills.

Anonymous

8 comments:

  1. "They are far more concerned about what they need you to do for them than for what you need. Little support from a regional level and they only seem to be interested in you helping them make a profit"

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=f74c6012e714b10e

    ReplyDelete
  2. "pay structure is really illegal, oregon doesn't recognize any other any other pay type other than commission, salary and hourly. company states they can get away with it being based out of state and drafted offer letter which i never received. still yet you work long hard hours, they say they foster a work life balance, which is a joke since they demand you take a ridiculous load of patients per day and are told not to push back. you don't get overtime, you work realistically 70 plus hours a week or more. on call every other week that you get a low level stipend. management is so poor no one in the office knows who is in charge anymore, a rookie RN, a administrator that allows her office staff to run over her, and the turn over is horrendous, 4 new RN case managers they burned through in just over a year, they fire at will all the time and are not even given a chance."

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=3a05233645fd0f50

    ReplyDelete
  3. No sense that your contributions are valued by the company.

    https://www.glassdoor.com/Reviews/Employee-Review-Kindred-Hospice-RVW32487000.htm

    ReplyDelete
  4. Kindred has refused to withhold my state taxes, refuses to provide me or my colleagues ANY sick pay, and is using legal loopholes in the COVID-19 relief bill to refuse to give those affected by the virus paid time off to care for themselves and their family.

    This company sickens me.

    ReplyDelete
    Replies
    1. Executives and owners are rapacious and their greed has hurt employees over and over and over. They can't take it with them and will have to answer for their actions on this earthly plane.

      Delete
  5. This is one employee's experience of being leveraged:

    Kindred at Home was a very nice and well put together company until the last few months. Being overworked for months, only to have a practical tease of a decent work schedule before having more work piled on, as the general manager over the entire intake would state as a compliment (as she has not been there most of the time during the brute of the work and later hours), while being understaffed and underpaid with only verbal compliments as a "reward" versus raises/bonuses which the staff would much more prefer considering the quantity and lack of consideration the company as a whole has had for their employees. The company as a whole has seemingly done their employees "dirty," as many would say, and seemingly only care about their profits versus their employees well being (mentally and physically).

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=4cc81b1df01d78c5

    ReplyDelete
  6. Leveraged = overloaded, then booted:

    Quantity over Quality for this Company (Kindred at Home)

    LPNs are treated like dirt. If you speak up you are fired, let go, or forced to resign. When company was known as Gentiva, it was a great place to work, since transition to KAH It has turned its focus to making money. They pack visits onto you last minute and they don’t care if you are already full for the day. I would not recommend this company to anyone. Beware. I complained about having too many visits on a Friday, I had 10 scheduled and was told I had to add an eleventh, when I vented and refused I was told that afternoon, after I covered my pts, that I resigned. I contacted HR, whom gave me the run around for a week, but finally got back to me and said they are upholding my resignation. That you have voiced your desire of quit to any employee and the company may accept that as a resignation regardless of your intent.

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=8f18403f9b88f6df

    ReplyDelete
  7. "A new poll from job platform Monster.com found that 95 percent of workers are thinking about finding a new job, and 92 percent would consider switching industries for a new position. The top culprit, pollsters found, was burnout."

    Humana burned out our once great hospice, now a shell of its former self.

    https://www.nbcnews.com/business/business-news/you-re-not-only-one-who-s-had-enough-95-n1272701

    ReplyDelete