Sunday, February 9, 2020

Humana Wants More Profit from Kindred at Home



Strange Tony,

Humana CEO Bruce Broussard informed Wall Street analysts of plans to build a longitudinal health record.

This year, we'll be bringing on all of Kindred in that relationship as a result of them completing their EMR install.
In the home, we advanced our transformational home health initiative with Kindred at Home and Curo through the implementation of a company-wide EMR and the extrapolation of best practices for our [indiscernible] over 20,000 home health episodes.
The next phase beginning in 2020 is to provide more care services in the home, including acute care and primary care in the home, so that we may begin to generate meaningful trend vendors for our health plans in the future while improving clinical outcomes for our seniors.
Homecare Homebase's cumbersome, complex software requires multiple workarounds.  It turned into "garbage in/garbage out" as nurses refuse to check any boxes that might take them on a clinical rabbit trail.  The narrative summary is the only place to find pertinent clinical information.  It resides nowhere else in HCHB's twisted bowels.

On measure after measure our hospice is far worse under Broussard's greedy leadership.  Humana implemented a littany of worst practices.  The system robs staff of fair pay for hours worked and miles driven. That is not a best practice. It's abusive.

Humana CFO Brian Kane mentioned Kindred at Home several times in the recent earnings call with Wall Street analysts.

For Healthcare Services, we had a strong year as we saw growth in our pharmacy business, solid performance of Kindred at Home and continued improvement in our Conviva operations, partially offset by the cost incurred to continue to expand our owned JV and Alliance senior-focused primary care centers.

Our home business is also anticipated to perform well led by Kindred at Home in which the conversion to Homecare Homebase across home health and hospice in 2019 weighed on results due to the significant required one-time investment, but will drive EBITDA in 2020.

Kindred at Home is also performing well. We hope to continue to see strong EBITDA growth, not withstanding the change in the payment model.
I'm not sure what else Brian Kane can do to drive EBITDA growth.  Humana and its financial rapscallion partners already depopulated our hospice staff.  Caring people quit or were targeted for elimination by the Mean Girl managers, local and regional.

Humana executives want higher earnings and Medicare Advantage cost savings from Kindred at Home.  Greedy executives rely on complex, unreliable technology while abusing actual caregivers.  Broussard and Kane want profit growth and they don't care who gets hurt in that pursuit.

Anonymous

12 comments:

  1. "Computer systems are not built for our state and have to be used with many unwieldy workarounds in order to be compliant with medicare."

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=66f6adda3a3984a3

    ReplyDelete
  2. "Never work for this company, no team work, always canceling, keep you on call with no pay, short staff, never meet ratio, and the schedule system sucks...."

    https://www.indeed.com/cmp/Curo-Health-Services/reviews?id=1e2a2ecca263f66f

    ReplyDelete
  3. "15 hours on call per day and they only want to pay RNs $21.00 per hour. Ridiculous.... beware.

    Started off with competitive wages and was cut 68% with less than 2 weeks notice."

    https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=6c17c853c41eb783

    ReplyDelete
  4. There is very little team work in the office or the field, new system in place has caused the decrease in clients and caused star ratings to drop. And this has been since July of last year."

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=a3bfaa24960f290a

    ReplyDelete
  5. I was one of those recently targeted. We need to talk, Strange Tony. We really need to talk.

    ReplyDelete
    Replies
    1. I can be reached at strangetonygu@gmail.com

      Delete
  6. No work/life balance

    -Company eliminates key support positions and expects RNs to absorb the extra workload.
    -Management provides little to no support to field clinicians.
    Retaliation for reporting issues

    https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=9164cbddd13ba062

    ReplyDelete
  7. I would never recommend this company to other nurses or patients. Can’t keep nurses and so agency nurses see pt without hospice training and that causes Multiple complaints everyday by patients and families. Staff are treated like a number, not valued, overworked and not appreciated. Patient care is suffering, not being managed due to no nurses. Management treats employees like they are replaceable and lots of lay offs.

    https://www.indeed.com/cmp/Kindred-Hospice/reviews?id=4ef8bcd226d9b6b5

    ReplyDelete
  8. "pay structure is really illegal, they say they foster a work life balance, which is a joke since they demand you take a ridiculous load of patients per day and are told not to push back. you don't get overtime, you work realistically 70 plus hours a week or more. on call every other week that you get a low level stipend."

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=3a05233645fd0f50

    ReplyDelete
  9. "Not paid for tons of mandatory hours. RUN, dont walk, from this company..This is one of the most unethical companies Ive ever worked for and Ive worked for most of them at one time or another. The staff is treated like garbage and expected to spend all kinds of extra time in meetings, doing unpaid visit paperwork, doing hours of corrections bc they want to make the most money possible no matter what the patient actually needs (ie every single patient needs to be 24 visits, no more, no less so they can maximize income- very unethical) and mandatory courses without pay. The per visit rate/salary has gone down 3 times while Ive been here, yet the company is the highest profiting home health company in the US Tells you where the money is."

    https://www.indeed.com/cmp/Kindred-At-Home/reviews?id=fde6445639a80662

    ReplyDelete
  10. Hello😎
    http://www.deathnurse.com/2020/03/exercising-every-shareholders.html

    ReplyDelete
  11. In my first 6 weeks at Kindred Hospice, we lost 2 full-time nurses, 1 PRN nurse, and our ED/DOO. We were "allowed" to replace one full-time nurse and our ED/DOO. Meanwhile, our nurses sometimes have to drive 2+ hours to get to their patients because our area is SO large, but they're still expected to see 5-6 patients per day. Many are driving over 300 miles 5 days a week, not including on call.

    This company is a joke. I hope more of my colleagues walk out, too.

    ReplyDelete