Strange Tony,
Humana invested $100 million in Heal, a Los Angeles based physician house call and telemedicine company. Humana's Home Business Segment President Susan Diamond will join Heal's board of directors.
Are Humana and Heal are a perfect fit? Here are the most recent reviews from Indeed:
I left because they were not looking out for me.
They treat the employees like options. They aren’t considerate of others time and they expect you to be understanding to constant changes. If you give a sliver of an opinion, they will say you’re not being a team player. They only care about producing the numbers for the insurance companies.
Quality care is very compromised due to greed of making money.
There is no organization with this company. When you start, Everyone talks behind one another’s back. Some of the Dr’s are rude, to the point that MA’s cry. HR has no clue how to do his job. Would barely get breaks, and when we did the people on the office would contact you Just a horrible company as a WHOLE. No breaks..
Susan Diamond will blend nicely with Heal's board to further transform healthcare in the home. Humana, TPG Capital and WCAS trashed our once nationally recognized hospice. A longtime bereavement coordinator recently lamented how money changing owners ruined our hospice temple. A retired social worker returned to our office to not find anything familiar in the way of office appearance or people. She asked what happened? I answered Humana, financial rapscallions and Curo.
I've watched as hospice physicians, once respected valuable partners in care delivery, become order takers from Curo's petty tyrants. I've seen garbage in-garbage out Homecare Homebase rob employees of fair pay for hours worked and miles driven. I've watched as local management carried out unethical orders from corporate chiefs. Their charge now is keeping the money changing going.
Moving information around quickly may be one element of quality healthcare. If a company cannot be in mutual, respectful relationship with its employees, I suggest it is not capable of doing the same with patients and their families.
Heal may be the perfect fit for Humana, unhealthy, even toxic. That's the management norm in our age of greed.
Anonymous
Humana at Home nurse case manager rated the company, calling it shady and unethical.
ReplyDelete"Care Manager applicants beware! If you are passionate about your work and enjoy contributing to the greater good then run far, far away from Humana.
Associates who were secure, confident and who had a solid professional identity were considered a threat. Cultish, group think was the norm.
Supervisors were generally promoted within and were long term employees who had minimal leadership training. They all seemed to be in a protected clique and and no one was calling them out.
Blind loyalty and immediate submission & obedience were the norm because there was a lack of job security all throughout Humana.
Providing quality patient care was rare because we all had to meet unrealistic productivity requirements. RN’s who had high productivity were favored over the RN’s who took time to provide quality health education during calls.
Overall, the work culture was mind numbing and unhealthy due to all of the charting requirements and the entrapped Dialer experience.
This was the most disempowering job I’ve ever experienced in my nursing career. My health improved immediately the week after I left."
https://www.indeed.com/cmp/Humana/reviews/shady-and-unethical?id=40af5d3fdb619928
Another case manager said "Micro-managed, record EVERYTHING, the insurance barely covers anything! Not allowed to give medical advice?!"
https://www.indeed.com/cmp/Humana/reviews/great-teamwork-not-so-great-ethical-company?id=f16df71506e83b70
Humana at Home has much in common with what David Causby and Larry Graham foisted on our hospice to fatten their wallets.
DeleteBesides robbing people of fair pay for hours worked and miles driven Homecare Homebase tracks every movement of our hospice workers. The office phone system enables management to listen into an active call without the parties knowledge.
Toxic leaders cheating employees is a recipe for turnover and that's what we have at our hospice. Almost none of the new people are qualified and we have no veterans anymore to train them. Humana trashed us.
Humana barely mentioned Kindred in the latest earnings call.
ReplyDeletehttps://www.fool.com/earnings/call-transcripts/2020/08/05/humana-inc-hum-q2-2020-earnings-call-transcript.aspx
How far can Humana drag down its Home affiliates? We were Level 4 under We Honor Veterans. Humana et al reduced us to nothing. If WHV did an audit we wouldn't meet their initial level requirements. Leadership does not care one bit.
ReplyDeleteKindred at Home home health nurse said:
ReplyDeletePaid per visit and you either given too many visits that you were working way over 40 hours to keep up or you were in the season where there were no visits at all. Documentation was ridiculous and not necessary compared to the other home health companies in the area. Would not recommend the home health part of the company.
https://www.indeed.com/cmp/Kindred-At-Home/reviews/paid-per-visit?id=9b5181d37927c237
Humana the inhumane company according to this Texas Kindred at Home RN:
ReplyDeleteToxic work environment. Very unprofessional staff. Poor management. Expected to work all the time no work life balance. Did not have a good experience. Very high turnover.
Pros
Nothing
Cons
Management toxic work environment, no home life
https://www.indeed.com/cmp/Kindred-At-Home/reviews/toxic-work-environment?id=7c61b020a7e2cbe0
Colorado OT worked to the bone without backup
ReplyDeleteStarted off pretty good, but as work loud increased it became harder to manage without seeming to risk jeopardy to my license. When I brought it to management attention they gave words to my concern, but did not take any action. Six months went by and no changes were made as caseload remained or increased. Poor and inexperienced management support.
Pros
Friendly staff and co workers
Cons
Poor work life balance
https://www.indeed.com/cmp/Kindred-At-Home/reviews/work-to-the-bone-without-backup?id=3b25a3b72d7ff8ec
Kindred at Home Medical Social Worker noted:
ReplyDeleteManager are incompetent and hired based on favoritism of executive director not on skill set. Poor pay for all the work expected of you and hardly any raises offered. Poor and costly benefits offered.
http://www.glassdoor.com/Reviews/Employee-Review-Kindred-at-Home-RVW35028285.htm
Robbing people of fair pay can be seen in this from an Arkansas hospice case manager:
ReplyDelete"you have to really watch what you are paid vs what you have turned in. have to go back and check all the time to see if your on call visits were in your paycheck."
Pros
flexible time
Cons
caseload too high
https://www.indeed.com/cmp/Kindred-Hospice/reviews/managers-are-always-available-to-answer-questions?id=6e1f803344f8b820